Tuesday, March 28, 2023

Toolbox Talk Series Recap – In-House Counsel's Perspective on Improving Construction Arbitration

In the March 23, 2023 edition of Division 1’s Toolbox Talk Series, Leslie King O’Neal, Patricia H. Thompson, and Laura C. Abrahamson of JAMS offered insight about how outside counsel can approach arbitration to better serve clients and meet the needs of in-house counsel. The main themes discussed were communication and creative approaches to save costs.

1.     Communication

The panel emphasized the need for clear communication with in-house counsel about the plan for arbitration. Specifically, O'Neal highlighted in-house counsel's need to know which project personnel will be called upon to develop facts and to ultimately testify. Outside counsel must remember that the client’s main business is construction, not disputes. Providing details on which personnel will be involved in the dispute and the scope of that involvement allows the client to better plan coordinate schedules on current construction projects and manage workloads.

Abrahamson also suggested inviting in-house counsel to the initial conference with the arbitrators. Not only does this step set the tone for collaboration and signal to the arbitrators the client’s commitment to arbitration, but it also allows in-house counsel to weigh business considerations before agreeing to a proposed schedule. There is always a trade-off between speedy, cost-efficient resolution and taking the time to marshal all available evidence. In addition, there may be a large project or other business operations that would prevent the client from meeting an aggressive schedule. In-house counsel is well-positioned to balance these considerations. 

2.     Creative Approach – Do Not Treat Arbitration Like Litigation

As Thompson said, time is money and money is money. Arbitration gives parties greater freedom of choice than litigation. Outside counsel would be wise to take advantage of that freedom to better meet their client’s needs. One of the primary advantages of arbitration is the potential for cost-savings from a more efficient process, but too often parties default into a litigation approach and do not realize these savings. Generally, arbitrators will go along with a procedure that the parties agree to, especially where it results in time or cost savings.

One of the avenues to create a more efficient process that the panel discussed was using written witness statements rather direct examination (a hallmark of international arbitration). Written statements can eliminate the need for depositions for fact witnesses and reduces the duration of the arbitration hearing.

Other potential procedures discussed included grouping witnesses by issue where there are multiple distinct issues in dispute (such as separating roof and window witnesses in a construction defect case here distinct defects are alleged at each area), creating summaries and indices for the arbitrators to avoid the costs of arbitrators searching through documents, issuing executive summaries of expert reports (potentially paired with a detailed PowerPoint) rather than a lengthy expert report, and “hot-tubbing” experts. The May 25, 2023 Toolbox Talk will offer a more detailed discussion on hot tubbing experts.

Thank you to Leslie, Patricia, and Laura for the valuable discussion on how to better serve our clients in arbitration. 

Click here to view the discussion in its entirety.  


Author Douglas J. Mackin is a construction attorney with Cozen O’Connor in Boston, Massachusetts. Douglas counsels owners, developers, contractors, and subcontractors in all phases of a construction project, from contract negotiation through to completion, including disputes, litigation and arbitration. Douglas can be contacted at dmackin@cozen.com.

Tuesday, March 21, 2023

The Importance of Preparing for the Corporate Deposition

The importance of a corporate deposition is often discounted. It can streamline litigation and avoid the need to take multiple depositions of corporate representatives but it can also be damaging if the corporate representative is not properly prepared. As spokesperson for the corporation, their testimony can be binding on the company.

Federal Civil Procedure Rule 30(b)(6) and similar state rules provide the procedure for a corporate deposition. While this may seem like business as usual for litigators during the discovery process, its importance is often under appreciated. 

In general, the notice of corporate deposition must “describe with reasonable particularity the matters for examination.” Fed R. Civ P. 30. The notice must contain the required specificity and set forth the areas of inquiry so that the other party can reasonably designate the proper representative to testify.  If the notice lacks the required specificity, courts may grant a protective order preventing the deposition or requiring the noticing party to narrow or clarify the matters of examination. Edelen v. Campbell Soup Co., 265 F.R.D. 676, 698 (N.D. Ga. 2010). Courts may also prevent the noticing party from asking questions outside of the areas of inquiry. Philbrick v. eNom, Inc., 593 F. Supp. 2d 352, 363 (D.N.H. 2009).

If the 30(b)(6) corporate notice is proper, then the corporate entity must make a “conscientious good-faith endeavor to designate the persons having knowledge of the matters sought by [the party noticing the deposition] and to prepare those persons in order that they can answer fully, completely, unevasively, the questions posed . . . as to the relevant subject matters.” Brazos River Auth. v. GE Ionics, Inc., 469 F.3d 416, 433 (5th Cir. 2006). The designated representative is not required to have personal knowledge of the areas of inquiry.  PPM Fin., Inc. v. Norandal USA, Inc., 392 F.3d 889, 894 (7th Cir. 2004). The key is preparation of the witness because producing an unprepared witness is tantamount to a failure to appear and is sanctionable.  Black Horse Lane Assocs., L.P. v. Dow Chem. Corp., 228 F.3d 275, 304 (3d Cir. 2000). Thus, the designated representative(s) must be prepared to the extent matters are reasonably available, whether from documents, past employees, or other sources. Id.

While courts have made it clear that a designated representative must be prepared to answer questions concerning the areas of inquiry set forth in the corporate notice, it is vital that a witness is properly prepared to testify truthfully and in the best interests of the corporation.  Selection and preparation of the representative is crucial because the corporate representative’s testimony is binding on the corporate party i.e. whatever the representative/deponent says can be used against the corporate entity. Keepers, Inc. v. City of Milford, 807 F.3d 24, 34, (2d Cir. 2015). Corporate representative’s unfavorable testimony will be difficult to correct or controvert through other testimony.

The personality of a corporate representative should be considered in the selection process. An ideal corporate representative is calm, not rattled by tough questions, and preferably one who has been deposed before. Counsel should meet with company representatives in selecting the representative(s) that can perform under pressure. Another consideration is whether multiple corporate representatives are needed to answer the varying areas of inquiry.

After the representative/witness is selected, it is crucial to meet face to face with the witness and explain the corporate deposition and the potential outcomes. Explain the ongoing litigation and make sure that the witness understands the company’s position, claims, or defenses.  It is also a good idea to explain the key witnesses. Advise the witness that he/she is answering on behalf of the company and any personal observations may be irrelevant when answering on behalf of the company. 

Be sure to stress the importance of preparation and advise the witness that if he/she is unable to answer questions related to the areas of inquiry, the corporation could be subject to sanctions or a second deposition. Tell the witness that he/she should plan on multiple prep sessions to properly prepare. Planning to meet with a corporate representative once on the day before the deposition is a bad idea and may result in failure.  It is also helpful to work with in-house counsel in scheduling several prep sessions/meetings with the witness to discuss the topics, key documents, and pleadings. With the use of various communication platforms, such as Zoom, Microsoft Teams, GoTo Meeting and the like, this process can be less burdensome and provide the opportunity for several sessions. 

At a minimum, counsel should go over the areas of inquiry with the witness and have the witness review all available documents related to the areas of inquiry, all relevant pleadings, discovery (responses to interrogatories, requests for admissions, and requests for production), and any key documents.  Unfortunately, this is not a “quick” process and depending on the nature of the case, can require several sessions/meetings with the witness. 

Preparing a deposition notebook/binder (or electronic equivalent) is a useful preparation tool for counsel and the corporate representative. The binder should include the areas of inquiry and the documents that the representative/witness should review. If possible, arrange the deposition binder and any relevant documents by the areas of inquiry.  Advise the witness that he/she does not have to memorize any documents, but the witness should be familiar with key documents and pleadings. In addition to asking the representative to review the documents, counsel should walk the representative through each area of inquiry and the documents corresponding to each area. 

Another useful preparation tool is conducting a mock deposition or reviewing sample questions that you anticipate will be asked by opposing counsel. Spend time questioning the representative about the areas of inquiry. Test the representative’s knowledge so that the witness has an idea of what will be asked. As counsel, you should also be prepared to object to any questioning outside of the areas of inquiry or related to privileged matters and explain this process to the representative. Counsel should also explain the importance of fixing prior errors or misstatements in testimony while the deposition is ongoing. If a witness is properly prepared, the witness should not be surprised and can remain calm and perform in the best interests of the company. 

However, it is important to remember that there is no substitute for preparation. “By failing to prepare you are preparing to fail.” – Benjamin Franklin.


Author Andrew G. Vicknair is an attorney with D'Arcy Vicknair, LLC in New Orleans, Louisiana. Andrew focuses his practice on intellectual property, commercial, and construction disputes and regularly handles claims related to construction defects, payment disputes, design issues, and general disputes among subcontractors, owners, and general contractors.

Tuesday, March 14, 2023

Meet D1's Neutrals Series: PATRICK KINGSLEY

Company: Stradley Ronon Stevens & Young

Office Location: Philadelphia, PA

Email: pkingsley@stradley.com

Website: https://www.stradley.com/professionals/k/kingsley-patrick-r

Law School: University of Pittsburgh School of Law (J.D., magna cum laude, 1991)

Types of ADR services offered: Mediation, arbitration, neutral evaluation

Affiliated ADR organizations: AAA, CPR, NADN, ACCTM, FINRA

Geographic area served: Philadelphia, New York, Washington, D.C., Wilmington


Q: Describe the path you took to becoming an ADR neutral.

A: My practice over the last 32 years of construction litigation has focused on the representation of sureties. Consequently, even the matters I handle as an advocate usually involve multiple parties with competing and conflicting interests. I have grown extremely comfortable being directly in the middle of disputes involving owners, general contractors, sub-contractors, vendors, design professionals, and sureties. My role, even as an advocate, is frequently to broker disputes that result in successful conflict resolution and efficient project completion. Becoming an ADR neutral, therefore, was just the natural progression of my career.

Q: Mediators are oftentimes described as “facilitative,” “evaluative,” or “transformative.” Do you have a style?

A: My mediation approach depends on the nature of the case and the personalities of the parties involved. That said, I typically begin with the so-called “facilitative” approach. I have found that a well-run joint session is often an opportunity for the parties to see that there is a legitimate alternative perspective to the controversy. I encourage the parties to identify the real interests that underlie the formal positions they have taken and can also be used to explore options for resolution of the dispute that might not otherwise be available in traditional litigation. Often, this style of mediation is sufficient, especially where the parties are all motivated to resolve the dispute. However, if this approach can’t quite bring the parties together, I will then shift to a more “evaluative” approach. As the only objective person involved, I find it is sometimes helpful to challenge the parties’ perspectives on the merits of their positions. The goal of this evaluative approach is not to convince any particular party that they are wrong, but simply for each party to understand that they might not be as right as they thought they were at the outset of the process. This usually happens later in the process when the parties are close to resolution but need a nudge get them to close the deal. I have found that patience and perseverance pay off. As long as the parties are participating in good faith, I will not give up.

Q: Do you have any practices that you find make you particularly effective as a mediator?

A: I have found that a frank but professional discussion regarding the issues during an opening session is extremely helpful. Some mediators shy away from this practice because it invites conflict into the process. However, I have found that a good mediator can ensure that the discussion does not stray too far away from a factual and legal discussion that should not exacerbate the conflict that brought the parties to mediation in the first place. Often, the opening session is the first opportunity that a party has had to hear the opposing party’s presentation unfiltered by their own counsel. Parties get to hear how the arguments “ring out” when they are presented aloud.

Q: What measures do you take as an arbitrator to ensure arbitration is less costly and more efficient to litigation?

A: From the start of the arbitration, I assess the complexity of the controversy, the amount of the dispute, and the needs of the parties. Then, with input from the parties, I tailor the discovery to the case to ensure that both parties are prepared on the first day of the hearing but neither party has wasted time and effort on unnecessary discovery. Prior to the hearing itself, I will explore with the parties approaches to streamline the presentation of evidence including, for example, agreed-to time limits on testimony. In a recent arbitration, I allowed the parties to present direct examination by way of written declaration.

Q: How have advances in technology influenced the arbitration process?

A: Technology has now allowed the arbitration process to be even more efficient. Voluminous documents can be presented to the Panel during the hearing electronically, avoiding the need for binders full of exhibits that may or may not get used. Written closing statements can now be hyperlinked to cited documents and transcripts, making the job of reviewing closing arguments and deliberating that much more efficient. Of course, the pandemic demonstrated that an entire hearing can be conducted remotely. Over the last two years, I have participated in eight trials that were conducted remotely using Zoom. In two of these I was the advocate and in four of them, I was an arbitrator. Although I am now happy to participate in live, in-person arbitrations, I also have the experience to conduct remote hearings.


Editor Marissa L. Downs is a construction attorney in Chicago, Illinois where she has been practicing law since 2009. Marissa is a partner at Laurie & Brennan, LLP and represents owners, general contractors, and subcontractors in all phases of project procurement, claim administration, litigation, and arbitration/trial. Marissa can be contacted at mdowns@lauriebrennan.com.

Thursday, March 9, 2023

Mediation Success Tips: The Value of Pre-Mediation Calls with Counsel

As mediators, we are frequently re-evaluating which techniques more consistently increase the likeliness of resolution, or at least a productive session leading more quickly to resolution. Recently, I had the opportunity to attend the 5th Annual Global Dispute Resolution Conference. In listening to fellow neutrals practicing around the world, it is clear that, while mediation may be less widely used outside the U.S., factors that assist settlement are certainly consistent. These include learning what deadlines may be used to encourage settlement, focus on overlapping objectives, as well as early assessment whether the exchange of additional documents is necessary to resolution.

Conversely, from prior years in private law practice, I found that factors which used to frustrate the settlement process included missing a key moving part such as an insurance component, or spending too much time focused on a trivial detail or perhaps on a 4th party defendant who really just wants to “chip in” at the end. So, for attorneys heading into mediation, how to make your session more productive?

One strategy to significantly increase the chance of success is the private pre-mediation call between counsel and the mediator. Here are three good reasons:

1. Behind the Scenes: More often than not, there can be a driving issue with a party that needs to be aired out during the mediation session, even if it may not be case determinative. Having a pre-mediation call allows counsel to preview that for the mediator so that the mediator can be prepared with the best possible response. This can range broadly, with examples including being a sympathetic ear for a frustrated client, determining what additional documents may help to be exchanged in advance, or gaining insight as to a key deadline that may be used to get the other side to move further.

2. Candid Settlement Objectives: Once the mediation session starts, clients can frequently get entrenched in their positions as to what another party should do. However, most successful mediations require shifting focus to the parties’ respective interests (generally speaking, what’s important or valuable to a client), where there is greater likelihood of compromise. To that end, discussion in advance with the mediator regarding these issues can be very helpful in several respects. First, it minimizes the likelihood of presenting demands or offers in a way that causes the other side to freeze up or not counter meaningfully. Second, it helps the mediator steer the session to keep both sides focused on a middle ground where their interests can be achieved to a mutually acceptable level. And third, there may be something in a mediation brief, especially one shared with the other side, that is best clarified in private.

3. Insurance Angle: In cases involving property damage or bodily injury, as well as other cases with money damages, insurance frequently comes into play for defendants and third-party defendants. In these cases, an entire second layer of analysis can be critically important, including what part or parts of the claim are “covered.” A pre-mediation call is a win-win in these circumstances. From counsel to mediator – the lawyer can advise in advance where a reservation of rights is resulting in sticking points for settlement, which in turn helps the mediator plan to better direct the path of the session. Similarly, early discussion regarding other potentially impacted policies assists in ensuring the necessary insurers are on notice to actively participate in the mediation. From mediator to counsel, the lawyer can receive clarification of which plaintiff claims may be highlighted, which can help with a pre-mediation report to the insurance company to increase reserves and/or better prepare the claims representative in advance to make the mediation session more productive.

In summary, there is much to be gained by private pre-mediation discussions between counsel and the mediator. Where possible, these should be considered part of the mediation and completely subject to mediation privilege. With the pre-mediation calls, the actual mediation session will almost certainly be more productive, and the likelihood of settlement much improved.

Author Gene Witkin is a neutral working with Arbitration Mediation Conciliation Center (AMCC). He is available for mediation and alternative dispute resolution services across the country and may be contacted at G.Witkin@amccenter.com.

Tuesday, March 7, 2023

What’s Up With Division 1 (No. 19) — See You in Vancouver Next Month!

Wasn’t the Puerto Rico meeting AMAZING!!!  It started off shaky (haha) at the Division 1 social event at Casa Bacardi.  

Marissa Downs and Construction Discovery Experts did a fantastic job planning and hosting this event. Thanks a ton!  Here are a few extra photos from that event:





In addition to the social event, we held a practicum in Puerto Rico on Opening Statements and Direct Examination.  We are typically wary of scheduling a practicum during midwinter meetings because attendees may prefer to be at the beach/pool rather than a conference room, but we proceeded forward. The attendance was fabulous and the presentation was excellent.  Joe Imperiale moderated and planned this practicum on behalf of Division 1.  I even played a witness on direct examination for Kelsey Funes, one of the presenters.  Great work team on this practicum!!!



Division 1 New Leadership

The Governing Committee of the ABA Forum on Construction Law approved new Division 1 leaders at the Puerto Rico meeting.  The new leaders are:
  • Kelsey Kornick Funes -- New Division 1 Chair (2023-2025). Kelsey has been a steering committee member of Division 1 for the past decade.  She has led a number of programs and initiatives for Division 1 and the Forum and we cannot wait to see what Kelsey will do as Division 1 Chair!!! 

  • Jade Davis - New Steering Committee Member. Jade helped kickoff Divsion 1's Toolbox Talk Series.  She took a concept and developed the entire series during its first year.  Jade has also particiapted in other Forum programs including a webinar. 
  • Jessica Knox - New Steering Committee Member.  Jessica revamped and added a ton of content to The Dispute Resolver.  She is our liasion to the Tech Committee of the Forum.  

We are so excited to continue to work with Jade and Jessica as steering committte members.  Kelsey is going to take over as a Division 1 Chair at the Annual Meeting in Vancouver.  I will stick around as the immediate past chair of Division 1!  

Next Toolbox Talk Series -- March 23rd at 12PM ETThe next TTS will be on in-house counsel's perspective on improving arbitration.  The panelists will be Leslie King O'Neal, Patricia Thompson, and Laura Abrahamson from JAMS.  REGISTER HERE.


The full slate of TTS programs for 2023 is set.  Visit this page to see the full lineup and register for the programs! 

Next Division 1 Monthly Meeting is this Thursday, March 9, 2023.  Register to attend this meeting and future monthly meetings by clicking HERE.  

New The Dispute Resolver Team

Marissa Downs is the new Editor-in-Chief of The Dispute Resolver.  She has put together a fantastic team and schedule of publications for 2023.  The blog has a new look as well.  Thanks TDR Team for giving new life and energy into the blog.  

Law Student Building Results Event on March 29th.  

For a third year in a row, Division 1 is working with the Forum's law student liasion and the Membership Committee to put on a program for law students about the practice of construction law.  This year, the program is scheduled for March 29th.  We are looking for Division 1 Members to attend the networking portion of the event.  If you are interested, please contact me at rtdunn@pierceatwood.com or you can register for the event HERE.  


Vancouver -- Annual Meeting on April 12-14.






The program is on the Future of Construction Law.  Division 1 steering committee member, and my law partner, Katie Kohm, is one of the Co-Chairs.  She is working really hard on this program and I hope you will try to attend as the meeting will be fantastic!  Division 1 is partnering up with Division 8 for our lunch meeting and social event.  We are doing a sit down dinner on Thursday after the welcome reception (thanks Janie Winning for planning this).  

Ashley Sherwood is leading the practicum on Cross-Examination and Closing Arguments.  My law partner, Chris Whitney, is presenting at the practicum. We also have a former judge with a lot of construction experience on the panel.  


***Don’t forget to make sure that your passport is valid. Also, please note that there are differences between Canadian and U.S. laws that may require your attention before you arrive at the border. More information can be found at the Canadian government’s website https://lnkd.in/gmSGTNmt . If resolving issues may be necessary for you, addressing them may take a little extra time, so if you have any questions, please review this Canadian information as soon as possible.***

After the Annual Meeting, the next meeting will be in Washington, DC on government construction on September 27-29, 2023.  Division 1 Steering Committee Member, Catherine Delorey, is one of the co-chairs for that program.  

On a personal note, I have heard that some people have asked for an update about my family's pets as I previously wrote about our pandemic pet snakes and cats.  Pumpkin is now all grown up and he has a baby kitten sister that has joined us - Daisey.  That brings us up to 4 cats, 2 snakes, a gecko, and some fish!  Daisey is fitting in nicely.  With all of the free ranging cats in Puerto Rico, I was concerned that we would end up taking  few home :) Here are some photos of our trip to Puerto Rico, including from pigeon park, and Daisey/Pumpkin:

Pumpkin (L) and Daisey (R)

My daughter at Pigeon Park

My son at Pigeon Park

My family at the historic forts in Old San Juan

Welcome reception (cut off early by a rainstorm)

This peacock was a highlight during breaks in the Midwinter Meeting.

Looking forward to seeing many of you in Vancouver!!!   

Tom Dunn, Chair of Division 1 (Litigation & Dispute Resolution) 
rtdunn@pierceatwood.com
401-490-3418 (D)